"We're working harder but collecting less."

If this describes your practice, rest assured you're not alone. Our in-depth billing and collections review analyzes all the people and processes that go into this vital business activity. We evaluate how the practice communicates with the patient in terms of payment expectations before, during, and after the visit. In addition, we assess how the practice captures patient demographics and insurance information and keeps it current. We also review the charge capture, claims filing, insurance follow-up, patient statements, and financial controls processes within the practice to identify areas for improvement. We benchmark your practice with available industry data to help you understand both where you are in terms of performance, and where you should be. This review is one of many included in our full operational assessments.