Operational Assessments

Your practice may be challenged by decreased volume, increased cost, high staff turnover, rising accounts receivable balances, or physician governance concerns. Our consultants spend time in your office interviewing physicians and staff, observing work and patient flow, and evaluating the efficacy and efficiency of people and processes in place. Specifically, we are looking for ways to help you control costs, protect income, preserve your patient base, and increase physician productivity. Our operational consults review your entire practice including:

  • Scheduling
  • Registration
  • Telephone Management
  • Patient Flow
  • Billing and Collections
  • A/R Management
  • Staffing
  • Governance
  • Use of Technology
  • Financial Controls

We then provide both verbal and written recommendations along with tools and guidance to help the practice improve.